PRIVACY POLICY
Our Commitment to Your Privacy
Effective Date: Dec 1, 2025
Last Updated: January 11, 2026
At Skin Wisdom, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us.
Information We Collect
Information You Provide Directly
When you contact us through our website or book a service, we may collect:
- Name
- Email address
- Phone number
- Any information you choose to share in your message or inquiry
- Appointment preferences and service selections
Information Collected Automatically
When you visit our website, we may automatically collect:
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- Browser type and device information
- IP address
- Pages visited and time spent on our site
- Referring website
We use this information to improve our website experience and understand how visitors use our site.
How We Use Your Information
We use the information you provide to:
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- Respond to your inquiries and requests
- Schedule and confirm appointments
- Provide the services you've requested
- Send appointment reminders and confirmations
- Improve our services and website
- Comply with legal obligations
We will never sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes:
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- Secure data storage
- Limited access to personal information (only staff who need it to serve you)
- Regular review of our security practices
However, no internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
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- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Withdraw consent: Opt out of communications at any time
To exercise these rights, please contact us at the information provided below.
Data Retention
We retain your personal information only as long as necessary to:
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- Fulfill the purposes for which it was collected
- Comply with legal, accounting, or reporting requirements
- Resolve disputes or enforce our agreements
Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.
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We do not currently use third-party tracking or advertising cookies.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when changes were made. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Skin Wisdom
Email: info@skinwisdom.ca
Phone: (778) 652-3434
Location: British Columbia, Canada
This Privacy Policy is provided in accordance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).